FAQ

What is Quickbit?

Quickbit is a Swedish company that you can use when buying cryptocurrency. Through our platform, anyone in the world can buy selected cryptocurrencies in a simple, safe and quick way using different methods of payments.

How can I buy cryptocurrency?

A: Before buying cryptocurrency, if you want them for you, you'll need a wallet to store them. To buy you must access the section of buy. In the form you can put the bitcoin address (your address or other) where you want to have the cryptocurrency sent.

How long does it take to receive the bitcoin in my wallet?

Usually it only takes 10-20 minutes but depending on how many other transactions on the bitcoin network are trying to get through it could take hours until it gets confirmed in a block. Most modern bitcoin wallets allows you to see that the transaction status.

Quickbit.eu is showing up on my card or bank statement, what is this?

A: Quickbit.eu is a retailer selling Cryptocurrency. Your purchase will appear on your card or bank statement as Quickbit.eu. If you can't remember buying from us, then please get in touch with support@quickbit.eu.

How long does it take to receive the purchased cryptocurrency in my wallet?

Usually it only takes 10-20 minutes, depending on how many other transactions on the purchased cryptocurrency network. Depending on how many transactions are trying to get through it could take hours until it gets confirmed in a block. Most modern cryptocurrency wallets allows you to see that the transaction is pending.

Does Quickbit disclose information to authorities?

Quickbit eu AB (publ) is incorporated in Sweden. We follow the national legal obligations to disclose the information in cases where the request is legitimate.

I forgot my password to my account, how do I reset it?

If you have forgotten your password, you can easily reset your password here.

Does Quickbit offer an affiliation system?

Yes. We would like to share our success with you. Therefore, if you help us to reach more people we will reward you by giving you cryptocurrency. Visit our Affiliation section here.

Why does Quickbit have purchase limits?

Quickbit strictly complies with the laws and regulations of each country, including Know your Customer (KYC) and Anti Money Laundry (AML) guidelines in order to prevent money laundering.

What identity documents do I need to provide in order to increase my purchase limit?

In order to increase your purchase limit you need to further verify your identity by uploading a picture of a government issued ID document. Valid documents include: Identity card, Driver’s license or Passport. You will also need to provide a selfie for visual reference.

What does “Politically Exposed Person (PEP)” mean?

A politically exposed person (PEP) is an individual who holds, or within the past 18 months has held, a high profile political role, or who has been entrusted with a prominent public function. The law also applies family members and close associates of a PEP. PEP status does not predict certain behaviour, but the additional risk exposure it brings means that monitoring requirements are needed and preventative in nature.

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