Version one (1) 2022-12-29
Quickbit Checkout Terms and Conditions
1. About these Terms
The e-merchant on which website you make a purchase from.
You can always find these Terms through Quickbit’s website.
By using the Service, you expressly represent and warrant that you have accepted these Terms.
2. The Service
When you choose to pay with cryptocurrency on an e-merchant’s website, the e-merchant provides you with a possibility to do so via Quickbit Checkout.
The Service allows you to pay with the cryptocurrencies displayed in the Quickbit Checkout from your own crypto wallet. You send the chosen cryptocurrency by transferring the purchase amount to Quickbit’s one-time used crypto wallet address either by scanning the QR code or copying the address.
In the event you underpaid, a refund reduced by the blockchain fee (if applicable) will be automatically generated.
In the event of an overpayment, the surplus reduced by the blockchain fee (if applicable) will be refunded to you automatically. All refunds will be made to the same crypto wallet as you transferred the cryptocurrency from.
Once the cryptocurrency transaction has been verified and accepted by Quickbit, you have fulfilled your payment obligation towards the e-merchant for the specific purchase.
Please note that when using the Service, a single transaction made by you does not automatically establish a customer relationship between you and Quickbit. However, if your
transaction, or several transactions which appear to be linked, exceed regulatory thresholds, you will become a customer of Quickbit.
Depending on your country of domicile you will become a customer to any of the following Quickbit companies;
o For Gibraltar: Quickbit Limited, a company incorporated in Gibraltar with company registration number 116667, and whose registered office is at 57/63 Line Wall Road, Gibraltar, GX11 1AA, Gibraltar,
o For Italy: Exuprio S.r.l., a company incorporated in Italy with company registration number 12346490969, and whose registered office is at Via Borgogna 8, 20122 Milano, Italy,
o For Lithuania: Fomiline UAB, a company incorporated in Lithuania with company registration number 305987883, and whose registered office is at Žalgirio g. 90-100, LT-09303 Vilnius, Lithuania,
o For Poland: Goriwire Sp.z.o.o, a company incorporated in Poland with company registration number 962387 and whose registered office is at Prezydenta Gabriela Narutowicza 40/1, 90-135 Łódź, Poland,
(jointly “Quickbit”, “we” or “us”). If you are domiciled in any other country than listed above, you will automatically become a customer of Quickbit Limited. Fomiline UAB, Exuprio S.r.l. and Goriwire Sp.z.o.o are wholly (100%) owned subsidiaries of Quickbit Limited which is a wholly (100%) owned subsidiary to Quickbit eu AB (publ).
The Quickbit companies above are all fintech companies registered as virtual currency service providers with the Financial Supervisory Authority in their respective market (listed below),
o Gibraltar: The Gibraltar Financial Services Commission.
o Italy: The Body for the management of the Lists of financial Agents and credit Brokers (It. Organismo Agenti E Mediatori).
o Lithuania:The Financial Crime InvestigationService (Lt.Finansinių Nusikaltimų Tyrimo Tarnyba prie Lietuvos Respublikos vidaus reikalų ministerijos).
o Poland: The General Inspector of Financial Information (Pl. Generalny Inspektor Informacji Finansowej).
3. Can I use the Service?
You must be a private individual, 18 years or older and have the full capacity to accept these Terms.
4. Pricing, fees and taxes
When you are using the Service, we will in some cases charge you a service fee. The amount of the service fee will always be available to you prior to a transaction. For the current prices and fees please see Pricing and fees.
Quickbit shall not be liable for any additional card fees that your card company may charge to complete a purchase of cryptocurrency from Quickbit.
5. No investment advice
Quickbit do not provide any investment advice in connection with the Service. Each decision to purchase and/or pay with cryptocurrency is your own decision and we will not be held liable for any losses.
6. How can I stop being a Quickbit customer?
You can stop being a Quickbit customer at any time. You can do this by emailing us at firstname.lastname@example.org.
Also, if you do not make any new transactions during a six (6) month period you will automatically stop being a customer.
7. Are there any restrictions on using the Service?
The Service must not be used (directly or indirectly) as follows (please note that the list below contains examples):
for illegal purposes (such as committing fraud, money laundering, terrorist financing or proliferation financing);
in a way that we believe might harm our ability to provide the Service;
to allow anyone else to have access to or use the Service on your behalf.
Any violations of these rules may result in us preventing you from using the Service without further notice.
8. Can Quickbit delay or refuse a transaction?
We must refuse to perform a transaction, or delay a transaction, in the following circumstances:
if your instruction doesn't contain all the information we need to execute the transaction;
if legal or regulatory requirements prevent us from making the transaction or demand us to carry out further controls;
if you have violated these Terms in a way that in our assessment justifies us delaying or refusing your transaction;
if we assess that the processing of your instruction would violate these Terms;
if a bankruptcy order is issued against you or you've entered into an individual
voluntary arrangement with your creditors;
if, even after doing everything reasonably possible, we won't be able to make the
transaction on time;
if a third party prevents us from making the transaction;
if we have asked you for important information that we reasonably need in order to
carry out your transaction and you have not given us that information; or
if we have blocked you from using the Service.
We won’t be responsible for any losses you suffer as a result of us delaying or refusing a transaction.
9. Can Quickbit block me from using the Service?
We have a right to block you from using the Service if, for instance:
we are concerned about your safety;
that it might be used fraudulently;
that it might be used without your permission; or
you do not provide the requested information.
We might also have to block you from using the Service to meet our legal obligations. We will unblock you as soon as the reasons for blocking you from using the Service no longer exist. Please note that from the time we ask you to provide us with certain information we expect you to provide us with this information immediately but no later than within fourteen (14) days from our written request thereof.
10. When can Quickbit terminate our customer relationship?
We have a right to terminate the customer relationship for any reason by giving you two (2) months’ notice. We also have a right to terminate immediately, in the following cases:
if we have good reason to suspect that you are behaving fraudulently;
if you haven't given us any information we need, or we have good reason to believe
that information you have provided is incorrect or not true;
if we have asked you for important information we reasonably need and you haven't
given us that information;
if you have violated these Terms in a serious or persistent way and you haven't put
the matter right within a reasonable time of us asking you to;
if we have good reason to believe that your use of the Service is harmful to us;
if we have good reason to believe that you continuing to use the Service could
damage our reputation or goodwill;
if you've been declared bankrupt;
if you’ve been declared deceased; or
if we have to do so under any law, regulation or due to court order.
Please note that from the time we ask you to provide us with certain information we expect you to provide us with this information immediately but no later than within fourteen (14) days from our written request thereof.
11. Changes to these Terms We will make changes to these Terms from time to time.
if we think it will make them easier to understand or more helpful to you;
to reflect the way of our business;
to reflect legal or regulatory requirements that apply to us and our business; or
because we are changing or introducing new services or products.
When we make any changes to these Terms that could affect your current use of the Service it will be showed two (2) weeks in advance on the website. By continuing using the Service after the two (2) week’s period you are deemed to have accepted the updated Terms. However, you can always terminate the Service with immediate effect. Please see section 6.
12. If something goes wrong with the Service?
We will do as much as reasonably possible to make sure that the Service is not interrupted. However, we can't promise that this will always be the case or that the Service will be free from faults. In short, we cannot guarantee that the Service won't be interrupted or that you will not experience any delays etc.
We will not be responsible for losses resulting from us failing to provide the Service due to:
a legal or regulatory requirement;
unforeseeable events outside our control, which were unavoidable at the time,
including but not limited to an event of force majeure;
criminal or any other illegal actions of third parties resulting in damage to you or any
other person; or
the blocking of you using the Service when implementing legal requirements,
including those in relation to anti-money laundering and counter-terrorist financing and counter-proliferation financing.
We won't be responsible to you for any of the following, whether direct or indirect, that arises in connection with these Terms:
loss of income or profit;
loss of goodwill or damage to your reputation;
loss of business contracts or opportunities; or
13. Your responsibility towards Quickbit
If you breach these Terms you may be responsible to us for certain losses. In such cases we may, at our discretion, do following:
hold you responsible for any losses, including losing profits, we suffer as a result of your actions; and
hold you responsible for any legal costs that arise as a result of our losses.
14. Customer support and communication
We provide customer support services for the Service, and you are welcome to contact us if you have any questions or issues. For contact information and opening hours see Contact Information and opening times.
All communication will be conducted in English. Quickbit will use email as a general communication channel with you. When sending personal information to us, we recommend that you send the email in an encrypted format due to security reasons.
Please note that if you have questions of issues regarding goods or services purchased through Quickbit Checkout on an e-merchant’s website, please contact the relevant e- merchant.
15. Complaints regarding the Service
In order for us to process your complaints we need information. Please email the information to email@example.com.To handle your case, you might have to answer further questions.
As a start we need the following information:
your full name;
phone number and email address;
what the problem or issue is;
when the problem or issue arose.
For complaints regarding goods or services purchased through Quickbit Checkout on an e- merchant’s website, please contact the relevant e-merchant.
16. Permission for us to process your personal information
By accepting these Terms you acknowledge that we will gather and store your personal information for the purpose of providing the Service to you.
You further acknowledge that we may disclose your personal data to other entities within the Quickbit Group.
We retain your personal data for the duration of providing the Service to you until your customer relationship has been terminated. Please note that some of your personal data will still be retained after the termination due to legal reasons.
The trading of goods and products, real or virtual, as well as virtual currencies involves significant risk. Currency prices can and do fluctuate on any given day and historical increases in value and returns cannot be used as future indicators of developments. Due to such price fluctuations, the value of your assets may increase or decrease at any given moment. You must therefore consider if our Service is suitable for you in light of your financial circumstances and appetite towards risk.
Virtual currencies may be subject to large swings in value and may even become worthless. There is an inherent risk that losses will occur as a result of buying, selling, paying with or trading anything on a market. Also, online trading platforms themselves may be vulnerable
from both a security and technical perspective, for example risk of hacking, which could lead to transactions not being executed and, in the worst case, assets being lost or stolen.
It is also important to remember that, in the event of loss, virtual currencies are neither protected by the governmental investor protection schemes nor deposit guarantee schemes.
18. E-merchants’ websites
When using the Service, you access e-merchants’ websites which Quickbit neither controls nor endorses the content of. Quickbit shall not be held responsible for the information on these websites. By continuing to use an e-merchant’s website you agree that Quickbit are not responsible or liable for losses or any damage you may suffer. We request that you review all published information on the e-merchant’s website you visit.
You cannot transfer any rights or obligations under these Terms to any third party without our prior written consent. You however permit us to transfer or assign all of our rights and obligations under these Terms to any third party.
Governing law, dispute resolution and consumer rights
If you are a resident of Gibraltar, Italy, Lithuania or Poland the laws of that country shall apply to these Terms. If you are a resident in any other country than the aforementioned, you will automatically become a customer of Quickbit Limited and Gibraltar law shall apply to these Terms.
As a consumer you also have the right to file a complaint with a competent consumer authority should you wish to have your case assessed by an independent third party.
Gibraltar: The Office of Fair Trading. You may reach the authority through their website, click here.
Italy: The Online Dispute Resolution platform provided by the European Commission, click here.
Lithuania: The State Consumer Rights Protection Authority. You may reach the authority through their website, click here.
Poland: The Online Dispute Resolution platform provided by the European Commission, click here.
No right to withdrawal
Please be aware that the provisions regarding the right to withdrawal of financial services in Gibraltar, Italy, Lithuania and Poland are not applicable on the Service due to fluctuations in the currency market which Quickbit cannot influence.
This might not apply to purchases made with Quickbit Checkout if you have a right to withdraw from a purchase made at an e-merchant’s website. In such case, the following special terms apply for your refund from Quickbit: The amount of the cryptocurrency refund from Quickbit is dependent on the exchange rate at the time of the refund. You will get either the same amount of cryptocurrency originally withdrawn from your chosen crypto wallet or, if the exchange rate went down, the amount of cryptocurrency equivalent to the FIAT purchase price. In other words, this means that the amount of cryptocurrency can be less than the amount of cryptocurrency originally withdrawn from your chosen crypto wallet. Any service fee applied by the e-merchant will not be refunded.