How do I make a complaint?


We truly place our customers at the heart of everything we do, but sometimes we make mistakes which is very unfortunate even if it is human. We want to correct our mistakes and keep evolving so please feel free to contact our Customer Support if you have a complaint.

The best way is to contact us via the in-app chat. You are also welcome to send an email to

Compliants regarding payment services:

For formal complaints regarding the payment services provided by Intergiro Intl AB (publ) please email

You need to include the following information to start with:

  • Full name
  • Email address associated with your quickbit account
  • Phone number
  • A few sentences of what the issue is and when it happened.

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