I have been hacked

If you suspect that your account has been hacked or notice an unrecognised transaction on your account, please contact our customer support through the chat in the app. We will lock your account from making further transaction while investigating the issue.

If you've received a suspicious SMS or email, that seems to have been sent from Quickbit, please let our Customer Support know.

We strongly advise customers that use eID to sign in, to change their password in their eID app if they suspect that they have been hacked.

If you use email and password, please change your password and make sure that your password is strong.

Was this helpful?