My phone has been stolen or lost
If your phone has been stolen or lost, we recommend you to following any guidelines on how to protect yourself, provided by your phone manufacturer (i.e. Apple, Google, Samsung).
Your Quickbit app is protected by your login method, eID or email and password, as well as by FaceID, TouchID or passcode. Thus your account with us is safe.
Simply download the Quickbit app on your new smartphone, sign in and setup FaceID, TouchID or passcode again.
If you suspect that your Quickbit account has been altered with or notice any unrecognized transactions, contact our customer support through the chat in the app.